Privacy Policy

Privacy Policy

Last updated: 22 October 2025

Grade A Groundworks & Civils (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data.

This policy explains what information we collect, how we use it, and the choices you have.

1. Who we are

Grade A Groundworks & Civils

Email: enquiries@gradeagroup.co.uk

Telephone: +44 7429 112671

If you have any questions about this policy or how we handle your information, please contact us using the details above.

2. What data we collect

We only collect the information you choose to give us, such as:

Your name

Your email address

Your phone number

Any details you include when you contact us through our website or by email

We may also collect limited technical information automatically (for example, anonymous usage statistics or cookies managed by IONOS).

3. How we use your data

We use your information to:

Respond to enquiries and requests

Provide quotes or details of our services

Maintain our records and business communications

Improve our website and customer experience

We do not sell, rent or trade your personal data.

4. Legal basis for processing

Under UK data-protection law, we process personal data because it is:

Necessary for our legitimate interests (to respond to enquiries and run our business); or

Provided with your consent (when you submit a form or send us an email).

You can withdraw consent at any time by contacting us.

5. Sharing your data

We only share information when necessary to run our business, for example:

Our website host (IONOS)

Our email provider (Microsoft Outlook)

All providers are based in the UK or EEA and comply with UK GDPR standards.

6. Data storage and security

We store data securely on protected devices and trusted cloud services.

We keep personal data only for as long as necessary to respond to your enquiry or meet legal obligations.

When no longer needed, it is deleted or anonymised.

7. Cookies and analytics

Our website may use cookies to improve performance and analyse visitor traffic.

You can change your browser settings to block cookies if you prefer.

Any analytics used are anonymous and do not personally identify you.

8. Your rights

You have the right to:

Access the data we hold about you

Request correction of inaccurate data

Request erasure of your data where legally possible

Object to how we use your data or ask us to restrict processing

If you wish to exercise these rights, please email enquiries@gradeagroup.co.uk.

If you are unhappy with our response, you can contact the Information Commissioner’s Office (ICO): www.ico.org.uk

9. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in the law or our business practices.

Please check this page occasionally for the latest version.

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